FACTORY STORE SHIPPING AND RETURNS

shipping policy

Orders will usually ship out within 2 business days. Any item currently on backorder will ship out once the item is available again.

Any standard order will ship via USPS  5-7 Days, based on the delivery address and products on order.  Any order shipping to Alaska, Virgin Islands, Puerto Rico, PO Boxes, APO and FPO addresses will be shipped Priority Mail.  Currently, J.C. Newman Factory Store does not ship orders internationally.

Purchases delivered to addresses within the state of Florida will be charged applicable Florida sales tax.

return policy

J.C. Newman Factory Store prides itself to offer 100% satisfaction to each and every order you place.  Our 30-day money-back guarantee is available to make sure you are completely satisfied with any product you may have purchased at J.C. Newman Factory Store.

To Make A Return

Please email returnrequest@jcnewman.com with your order #, item(s) requesting a return, and reasoning. Our team will respond via email during the following business hours:  Monday through Friday 9:00am to 5:00pm EST.

J.C. NEWMAN
CIGAR COMPANY

ADDRESS:
2701 North 16th Street
Tampa, FL 33605

PHONE:
(813) 248-2124

OFFICE HOURS:
MON – FRI: 8AM – 5PM

HAVE QUESTIONS?

Please send us a message!

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